Recap Utilities handles utility billing from start to finish, so property teams can focus on their communities and residents can trust what they pay. Whether you need a new submeter installation, repairs to an existing system, or billing only, we build the service around your property.
Apartment Communities
Apartments and other multifamily properties are the core of what we do. We start with a review of your current billing process and an on-site inspection, if needed. From there, you get a written proposal and transition plan covering one of three paths:
- Repair or upgrade your existing submeters
- Install a new water, electric, or gas submetering system
- Set up a RUBS (Ratio Utility Billing System) formula if submeters aren’t a fit
Our installation team handles the field work while we set up billing, connect your resident data, and train your staff on how to access our reports. Once you’re live, a dedicated point of contact handles anything you need. Your residents reach real a real customer service team based in the U.S. to get answers to their billing questions.
What you get: better utility cost recovery, fair usage-based billing for residents, and less billing work for your team.
HOA Communities
When working with HOAs and condominium associations, we often find that they have suffered in the past from a lack of clarity around their utility billing system. We work with your management company or board to understand your goals, whether that’s recovering costs, cleaning up billing, or making charges easier for owners to follow.
We offer the same options: repair or replace meters, install new submeters, or use RUBS where installation isn’t practical. We can swap outdated meters for modern remote-read units and confirm the system is accurate before billing starts. We also help you notify residents before the change, and we answer their billing questions once it begins.
What you get: transparent billing your board can stand behind, and a smooth transition for owners.
Mobile Home Parks
Mobile home parks have their own setup, with utilities typically metered where service connects to each home. We tailor the solution to your park, whether you’re installing submeters, replacing aging ones, or moving off a RUBS model or bundled rent-and-utility billing. We can also bill utilities together with other monthly charges like lot rent or trash.
When residents see their own usage, consumption tends to drop. Recap Utilities helps parks conserve water, which lowers costs for the community and protects our shared resources.
What you get: lower utility costs for the park, clearer bills for residents, and billing that matches how your park operates.
Not sure where your property fits?
Request a quote today!